Contact Whirlkin
Have a question about a product, your order or a refund? We're here to help.
Email: hello@whirlkin.com
WhatsApp: +1 610 238 8582
Studio and shipping address: China
For order support, include your order number and the email used at checkout. For a damaged, defective or incorrect item, include a clear photo of the item and packaging.
Refunds without returns: you can request a refund within 30 days of delivery. You do not need to send the item back, and you never pay return shipping. Please do not mail items to us, either to our studio in China or to our company registration address in Colorado (a registered-agent address that cannot accept packages). See our Refund Policy.
Whirlkin is operated by Orbit Foundry LLC (registered in Colorado, USA). Our studio, support team and order fulfillment are located in China, and orders ship directly from China to the U.S. with YunExpress tracking. Our team works on China Standard Time (UTC+8), so replies may arrive overnight U.S. time.
Send us a message
We usually reply within 1 business day.