FAQ

Frequently asked questions

Quick answers about Whirlkin fidget clickers, shipping, and refunds. Full details live in our Shipping policy and Refund policy.

What does Whirlkin make?

Colorful 3D-printed PLA fidget clickers, fidget boards, and desk toys with real keyboard switches. Designs are printed and assembled by our team at Whirlkin 3D Print Studio in China. Each product page lists material, size, and what’s included.

How long until my order ships?

Most orders are made to order. Production and packing are included in our estimated dispatch time of 1–2 calendar days after ordering, including weekends. After dispatch, estimated U.S. transit time is 5–8 business days. Processing and transit are separate; these are estimates, and public holidays or carrier delays can affect timing.

Is U.S. shipping free?

Yes — free U.S. shipping on orders $39+ (after discounts, before taxes). Under $39, standard U.S. shipping is $5.99.

Will I pay import duties?

For U.S. orders, import duties are prepaid through our shipping service. You should not be asked for extra duty fees when the package arrives. See the Shipping policy for details.

What is your refund policy?

30-day refunds, no return needed. You can request a refund within 30 days after delivery. Keep the item — if approved, we refund you directly. No return shipping and no restocking fee. Full rules: Refund policy.

How do I contact you?

Email hello@whirlkin.com or see our Contact page. For custom prints or wholesale, visit Custom requests and Wholesale.